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Knowledge base
IMPORTANT - READ ME
IMPORTANT - RECENT SOFTWARE UPDATES
1
BYOBooth December 2018 Updates
IMPORTANT - WINDOWS UPDATES
4
IMPORTANT: How to prevent Windows updates during events
IMPORTANT: Known issues with Windows 1607 ("Anniversary") Updates
IMPORTANT: How to disable Windows 10 Updates
Important: Preventing Windows 10 from updating to Windows 11
IMPORTANT - WIFI ISSUES
2
Identifying your PC Model and Windows OS
Re-installing Windows Wifi Drivers
IMPORTANT - CREATING TEMPLATES
1
IMPORTANT - Creating Templates
Getting Started Overview
Getting Started: HootBooth® Assembly, Initial Setup and Packaging Guides
10
Getting Started: Assembly, Initial Setup and Packaging Guides
Getting Started: Setting up Printer Shelves and Tray on EventPro models
Getting Started: Suggestions for Running Events/Gotchas
Getting Started: Procuring Lost Screws and Grommets
Getting Started: Legal Disclaimer Verbiage
See all 10 articles
Getting Started: HootBooth® ILLUMIN8 Models
11
Getting Started: HootBooth® ILLUMIN8 Software (Curator Live) Guides
Getting Started: HootBooth® ILLUMIN8+
Assembly Guide: HootBooth® ILLUMIN8 Version 1.0 (If purchased prior to Nov 20, 2018)
Getting Started: HootBooth® ILLUMIN8 ROVR/ Programming LEDs
Assembly Guide: HootBooth® ILLUMIN8 Version 2.0 (If purchased after Nov 20, 2018)
See all 11 articles
Getting Started: Sinfonia Printer Setup
2
Getting Started: Sinfonia CS2 Initial Setup
Getting Started: Setting Your Sinfonia Printer To Split Prints
Getting Started: Basic Software Usage
4
Getting Started: Using SparkBooth Software
Getting Started: Using SocialBooth Software
(NEW Customers) Getting Started: Using Photo Booth Upload Software
(EXISTING Customers) Getting Started: Migrating to Photo Booth Upload Software
Getting Started: Canon DSLR Camera Setup
1
Getting Started: Canon DSLR Setup
Getting Started: Logitech Webcam Setup
1
Getting Started: Logitech C920 Settings
HOOTBOOTH® AUTOMATED AI FACIAL RECOGNITION
4
Part One: Hootbooth® Automated AI Facial Recognition
Part Two: Hootbooth® Automated AI Facial Recognition
Part Three: Hootbooth® Automated AI Facial Recognition
Resetting Password: Automated AI Facial Recognition
Troubleshooting Guides - Hardware
Troubleshooting Guides - Hardware: Canon DSLR Camera
2
Troubleshooting Guide: DSLR Camera Disconnecting
Canon M50 Powering Off
Troubleshooting Guides - Hardware: Logitech C920 Webcam
2
Troubleshooting Guide: Logitech Webcam Crashing
Troubleshooting Guide: Logitech Webcam Picture/Video Quality Is Grainy
Troubleshooting Guides - Hardware: Printer (Sinfonia CS2)
11
Troubleshooting Guide: My printer says 'not connected' or 'offline'
Troubleshooting Guide: Ensuring media (paper and ribbon) is loaded properly
Troubleshooting Guide: Troubleshooting Sinfonia CS2 Printer
Troubleshooting Guide: Sinfonia CS2 Paper Jams
Troubleshooting Guide: Resetting Sinfonia CS2 Error Codes
See all 11 articles
Troubleshooting Guides - Hardware: RingFlash
2
Troubleshooting Guides - Hardware: Replacing reflector ring (EventPro models)
Troubleshooting Guides - Hardware: Ring flash Support and Settings
Troubleshooting Guides - Hardware: Canon Lens Replacement
1
Troubleshooting Guide: Replacing Canon Lens Assembly
Troubleshooting Guides: Illumin8, Illumin8+ and Illumin8 ROVR models
4
Troubleshooting Guides: Troubleshooting Illumin8+ Ring Light
Troubleshooting Guides: Troubleshooting Illumin8 Ring Light
Troubleshooting Guides: Troubleshooting Illumin8 ROVR
Troubleshooting Guides: Troubleshooting Illumin8 MAX 12.9"
Troubleshooting Guides - Software
Troubleshooting Guides - Software: SocialBooth
5
Troubleshooting Guide: SocialBooth wont start or has errors
Troubleshooting Guide: Authentication Failed Error
Troubleshooting Guide: SocialBooth freezes during countdown
Troubleshooting Guide: My texts and emails aren't sending
Troubleshooting Guide: SocialBooth not posting to Facebook
Troubleshooting Guides - Software: SparkBooth DSLR
3
Troubleshooting Guides: SparkBooth freezes during countdown
Troubleshooting Guide: My emails aren't sending
Troubleshooting Guide: Photos are not posting to Facebook
Troubleshooting Guides - Software: BYOBooth
3
Troubleshooting Guide: BYOBooth not posting to Client Facebook
Troubleshooting Guide: Issues with Instagram
Troubleshooting Guide: Mandatory BYOBooth Updates
Troubleshooting Guides - Software: Photo Booth Upload
13
Troubleshooting Guide: Common Mistakes/User Errors
Troubleshooting Guide: Frequent camera disconnection
Troubleshooting Guide: PBU keeps shutting down
Troubleshooting Guide: My event(s) are not showing up in PBU, or my share options are not showing
Troubleshooting Guide: Printer says not connected
See all 13 articles
Troubleshooting Guides - Software: Air Cast Pro
1
Air Cast Pro not printing
How to Guides
How to Guides: SocialBooth
15
How To: Beginners Guide to SocialBooth
How To: Setting up Templates in SocialBooth
How To: Creating Custom Terms and Conditions
How To: Uploading to Facebook
How To: Uploading to Twitter
See all 15 articles
How to Guides: SparkBooth
9
How To: Adding Custom Logos, Text and Background to Photos
How To: Uploading Photos to Facebook
How To: Uploading Photos to Email
How To: Adjusting Print Margins
How To: Guide to Saving Images
See all 9 articles
How to Guides: Photo Booth Upload
41
How To: (NEW Customers) Beginners Guide to Photo Booth Upload - Read Me First
How To: (EXISTING Customers) Guide to Migrating to Photo Booth Upload - Read Me First
How To: Photo Booth Upload Overview
How To: Creating Events in the PPU Event Manager
How To: Setting up your Twilio account for SMS (text messaging)
See all 41 articles
How to Guides: Curator/Illumin8
26
How To Guides: Activating License for Illumin8/Curator GIF Booth
How To: HootBooth Illumin8 Getting Started Guide
How to Guides: Overlay/Graphic Size Guides
How to Guides: Applying a custom overlay to your template
How to Guides: Printing with Curator Print Server
See all 26 articles
How to Guides: Canon DSLR Setup
5
How to Guides: Setting up Canon DSLR for EventPRO models with SocialBooth or SparkBooth Softwares
How to Guides: Setting up Canon DSLR for HootBooth Photo Booth models with SocialBooth Software
How to Guides: Canon DSLR Settings for Photo Booth Upload (PBU) Software
How to Guides: Understanding DSLR Camera Settings In-Depth
How to Guides: Setting up Canon DSLR HootBooth Photo Booth model with SparkBooth Software
How to Guides: Windows
8
How To: Connecting External Monitor to PhotoBooth
How To: Creating Slide Shows in Windows
How To: Disabling Updates in Windows 10
How To: Performing Windows Startup Repair
How To: Reinstalling Windows
See all 8 articles
How to Guides: External Monitors
1
How to Guide: Setting up Rear Monitor on HootBooth MINI
How to Guides: Green Screen
1
How To: Physical Placement Of Green Screen And Lighting
How to Guides: SendGrid
1
How To: Creating Your SendGrid Account
FAQ
BYOBooth FAQ
0
PixBooth2 by Curator FAQ
1
Curator Terms of Service
SocialBooth FAQ
3
FAQ: Why does my camera continue to disconnect?
FAQ: Is there a SocialBooth Support Page?
FAQ: Why aren't my emails sending?
SparkBooth FAQ
7
FAQ: Why does my camera continue to disconnect?
FAQ: How do I get rid of the delay between the flash and the shutter?
FAQ: Is there a SparkBooth Support Page?
FAQ: Why can't I find my saved templates in Sparkbooth?
FAQ: Why can't I access the Sparkbooth Settings Menu?
See all 7 articles
Sinfonia Printer FAQ
2
FAQ: How do I set my Sinfonia printer to split prints?
FAQ: How can I clear my jammed printer?
Canon DSLR FAQ
2
FAQ: Why does my camera continue to disconnect?
FAQ: Which kind of SD card do I need for my DSLR Camera?
Logitech Webcam FAQ
2
FAQ: Why is my picture/video quality grainy?
FAQ: Why is the Logitech Webcam App crashing?
Windows 10 FAQ
1
Windows 10 FAQ: Why are my Windows Updates deactivated?
