Question: Why does my camera continue to disconnect in Social Booth?
Answer: There are 3 main reasons a camera will show as disconnected in Social Booth:
1.) Incorrect camera Settings on DSLR models
- Ensure that your DSLR camera's 'Auto-off' feature is disabled in the camera menu.
2.) Faulty USB cable
- Ensure that the USB cable coming from the camera into the PC or USB hub is not faulty.
- Disconnect and reconnect USB cable.
- Swap with a new cable.
3.) Faulty USB Hub
- Ensure that the USB hub is functioning correctly.
- Try swapping ports of USB devices connected to the hub to see if the problem moves.
- Ensure that the hub is getting power.Please also see video below for proper DSLR camera settings: